Store
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).What forms of payment do you accept?
We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal.Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it. When you select Checkout,you will be directed to Paypal, but there is an option on this page to pay without a Paypal account.When Will My Goods be Shipped?
We try to ship your goods within two days of your payment clearance. Please allow for 7 days from then for delivery within Australia. Goods will only be shipped when your payment has cleared.Do you accept non-Australian orders?
Yes we do. Just add the item/s you require to your cart and checkout as usual! International postage will be applied.All Australian orders are sent via registered Australia Post delivery. Orders over $100 are upgraded to Special Delivery free of any additional charge. Orders sent via Special Delivery will need to be signed for upon arrival.
All international orders are sent out via Standard Airmail unless the order is more than $100 in which case, an insured service is used. Please be aware that occasionally packages get caught up in customs. Any customs fees are the responsibility of the buyer.
Please be aware that delivery times will vary depending upon the country the item/s are going to and the time of year. An order is not considered lost until 1 month has passed.
Prices on the website are in Australian dollars. If you are ordering internationally please be aware of the current exchange rate.
What Do I Pay for Postage/Shipping?
Shipping costs vary depending on what you purchase. You will be asked to enter a country when you select an item to add to the cart. Click on "Update" after you select the country. Shipping costs will then be displayed before you click Checkout. All goods are shipped via Australia Post by registerd mail.What is your return policy?
If you are disatisfied, we are happy to offer a full refund (excluding postage and packing fees) provided the item is returned within 14 days of the date of original dispatch from us to you and is in it’s original, unworn condition. This does not apply to items which have been altered to your specifications, or earrings due to hygiene reasons. Please note that the return postage is at your (the customer’s) expense.Please email us to arrange for a refund of your order and to obtain a returns code. We highly recommend using a signed for service as we can not be held accountable if your item is lost in the post on it’s journey back to us!